Delivery Charges

We estimate it will take us 7-10 working days to dispatch your new designer glasses or sunglasses to you, sometimes it will be quicker.

Once we have dispatched your order we shall send you a tracking reference, so that you can track your order online.

Delivery Prices

UK (Up to £89)  
48 Hour Tracked Royal Mail

UK (Over £89)
48 Hour Tracked Royal Mail Free

EU (Up to £89)  
Recorded Delivery up to 5-7 working days

EU (Over £89)  
Recorded Delivery up to 5-7 working days

Rest of the World (Up to £89)
Up to 7-14 working days, delivery time depends on location  

Rest of the World (Over £89)
Up to 7-14 working days, delivery time depends on location  


1.     Delivery and Carriage

1.       We will make reasonable endeavours to ensure your goods are dispatched to you as quickly as possible after placing your order.

2.       You will be notified by email at the time your goods are dispatched and you will be supplied with a tracking number.

3.       Delivery of the goods will be made to the address provided by you when originally placing your order.

4.       Delivery can be made to a work address. Please note items are considered delivered to you once signed for at your business premises. There are no exceptions to this, otherwise we suggest have delivery sent to your home address.

5.       If your goods are not delivered safely within a reasonable number of days of you receiving a notification upon dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that everything is as expected.

6.       In the case of non delivery, if either Designer Glasses Boutique or our courier is at fault, you will be offered the choice of a full refund or re-delivery.

2.     Returns (of Goods)

Returns must be in original condition and with all accessories (e.g. cloths, cases, etc.) We ask that you please include a covering letter stating the reason for your return.  All refunds will be made via the same method of payment.

It is the responsibility of the customer to ensure the items reach us in a salable condition and to cover return postage and insurance costs.

All items need to be returned via post with covering letter to:

Unsuitable None Prescription Eyewear

1.       None prescription eyewear comes with a refund guarantee and a 14-day return policy. You will be refunded the cost of the frame minus the postage cost.

The amount of the original postage is as follows:

UK Recorded Delivery £4.00

International Delivery £15.00

Unsuitable Prescription Eyewear

2.      We are able to accept prescription glasses for refund/exchanges, however the cost of the lenses and the postage will not be refunded. As the prescription lenses are custom made we are unable to refund the fee for these.
1.5 index lenses are valued at £9.95, if you have purchased glasses with free lenses we shall refund you the cost of the frame minus the value of the lenses (£9.95).

The amount of the original postage is as follows:

UK Recorded Delivery £4.00

International Delivery £15.00

Faulty/Damaged Eyewear

3.       If you have received the goods and there is fault or damage to your product(s), you must notify us within 7 days of receiving the goods.

4.      If the product is found to be faulty within 12 months of supply, Designer Glasses Boutique will repair or replace the product free of charge; this will be subject to normal wear and tear and the manufacturers guarantee.  Any custom made products found to be faulty will be repaired or remade within 7-14 working days.

5.      Any attempts made to repair frames yourself will result in warranties being voided.

Best sellers

Prada PR 32PS £134.00 MORE INFO >
ProDesign Denmark 4776 £145.00 MORE INFO >

Sale items

Ted Baker TB 2244 Perla £85.00 £74.99 MORE INFO >
Ted Baker 9145 Cleo £85.00 £74.99 MORE INFO >

Latest items

Oliver Peoples OV1293ST G.Ponti-3 £439.00 MORE INFO >
Hugo Boss 1383 £130.00 MORE INFO >


© Designer Glasses Boutique 2022.
(* - Approx. pricing, charged in GBP)

All major cards accepted